Frequently Asked Questions

Dargah Lodge Booking is a dedicated online platform that connects visitors and pilgrims with comfortable and affordable lodging options in Gulbarga, Karnataka. We help you find verified lodges near Dargah for a hassle-free stay.

Click on the "Register" button in the top navigation. Choose your account type (Customer or Lodge Owner), fill in your details including mobile number, email, and password, and submit the form. You'll receive a confirmation and can start using the platform immediately.

Yes! Registration is completely free for both customers and lodge owners. We don't charge any signup fees.

1. Browse available lodges or use the search feature
2. Select your desired lodge and room type
3. Choose check-in and check-out dates
4. Review booking details and total amount
5. Proceed to payment
6. Receive instant confirmation via SMS and email

No, you need to create a customer account to make bookings. This helps us maintain security and allows you to track your bookings through your dashboard.

We accept all major payment methods through Razorpay including Credit/Debit Cards, Net Banking, UPI, and Digital Wallets. All transactions are secure and encrypted.

Yes! You'll receive instant booking confirmation via both SMS and email immediately after successful payment. The confirmation includes your booking reference number, lodge details, and check-in information.

Yes, you can cancel your booking from your dashboard. Cancellation policy varies by lodge, but generally:
- Free cancellation 48+ hours before check-in
- 50% refund for 24-48 hours before check-in
- No refund for cancellations within 24 hours

Approved refunds are processed within 5-7 business days and will be credited back to your original payment method.

Currently, you need to cancel your existing booking and create a new one. We recommend checking availability before cancelling. Date modification feature is coming soon!

1. Register as a Lodge Owner
2. Complete your profile and lodge details
3. Add rooms with photos and amenities
4. Submit for admin approval
5. Once approved, your lodge will be visible to customers

Please contact us for detailed information about our commission structure and partnership terms.

All bookings are managed through your Lodge Owner dashboard. You'll receive notifications for new bookings, can update booking status, and manage room availability in real-time.

Yes! All lodges go through a verification process by our admin team before being listed on the platform. We ensure they meet our quality and safety standards.

You can reach us via:
📧 Email: Adrashid19@gmail.com
📞 Phone: +91 8861922482
Or use our Contact Form
We provide 24/7 support for urgent booking issues.

Absolutely! We use Razorpay, a PCI DSS compliant payment gateway. We never store your complete card details on our servers. All transactions are encrypted with SSL security.

Click on "Forgot Password" on the login page, enter your registered mobile number, and follow the instructions sent to your email to reset your password.